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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylie Clark

March 8, 2024

5  out of  5 rating by Kylie Clark
"I've been working with Kate and she is absolutely amazing! She's been very patient with me and answers all my questions to the best of her ability. She always addresses my concerns and offers me the best advice on policies, bundles, etc. I'm very happy with y'alls service!"
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John Haley

February 2, 2024

5  out of  5 rating by John Haley
"Cheyenne with Paul Menschner State Farm Insurance in Bedford, VA has been wonderful. She called me when I was inquiring about insuring my car and home. She went over everything really well, and I decided to get them to insure me. She's very polite and professional, and always helps me whenever I call with a question. I have no regrets!"
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January 26, 2024

5  out of  5 rating by Amanda
"Kate is very knowledgeable and great to work with."
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Keyton Elliott

January 26, 2024

5  out of  5 rating by Keyton Elliott
"I could not be happier with the rates and information Kate gave me on the policy’s I asked about. She took care of my insurance needs. Kate is very professional, honest, and trustworthy. Highly recommend!"
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Chelsea Jones

January 25, 2024

5  out of  5 rating by Chelsea Jones
"I spoke with Cheyenne Thompson about bundling policies and went over options for my family that were in my price range. She is very helpful and such a delight to work with."
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Aaron Forrester

January 25, 2024

5  out of  5 rating by Aaron Forrester
"Cheyenne was very helpful and knowledgeable would recommend thanks for all your help."
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January 25, 2024

5  out of  5 rating by Caelyn
"im a new driver and vehicie owner. The other day I spoke with Cheyenne and she helped me with a qoute. I hope to get everything situated with a policy soon. i will be calling back. Thanks Cheyenne for helping me!"
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Audra Marie

January 25, 2024

5  out of  5 rating by Audra Marie
"I called to get some info and a qoute for a new vehicle. I spoke with Cheyenne. She is seriously the sweetest! She was very knowledgeable and was able to answer all my questions and concerns about insuring a new vehicle. Thank you Cheyenne for all of your help!!"
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January 25, 2024

5  out of  5 rating by Trevor
"I called and got a quote from Cheyenne. She was very helpful and kind."
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Carrina Luciano

January 25, 2024

5  out of  5 rating by Carrina Luciano
"I normally don't leave reviews but I wanted to recommend this state farm. I spoke with Cheyenne and she was so helpful. As I'm a new driver she helped make this part of the process much easier."
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Gregory Graham

January 25, 2024

5  out of  5 rating by Gregory Graham
"Great State Farm team to work with, highly recommend"
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Todd Vaught

January 25, 2024

5  out of  5 rating by Todd Vaught
"excellent service.....excellent communication!! Cheyenne does an excellent job!!"
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Donnie Satterthwaite

January 24, 2024

5  out of  5 rating by Donnie Satterthwaite
"I've been a customer of state farm for a few years now and Cheyenne takes good care of me. She's always been very nice and helpful for any needs I've had...I'd definitely recommend this State farm to anyone!,great prices also!!"
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Jan Bradley

January 24, 2024

5  out of  5 rating by Jan Bradley
"Wonderful office to work with, Cheyenne is very helpful in the insurance process!!"
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January 23, 2024

5  out of  5 rating by C T
"Everyone ,especially Cheyenne have helped me tremendously with all my needs. Awesome to work with. Truly care about people."
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Greg Papenfus

January 23, 2024

5  out of  5 rating by Greg Papenfus
"Always friendly, courteous, and super helpful. Answered questions quickly, and if that didn't happen, there was always feedback to know why. Kate really knows the business and goes the extra mile to provide good customer service and better customer satisfaction. I highly recommend this agency to anyone who is considering insurance decisions."
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Lance Nichols

January 22, 2024

5  out of  5 rating by Lance Nichols
"Good customer service and real helpful to helping with my questions"
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christy mckinney

January 22, 2024

5  out of  5 rating by christy mckinney
"the staff was very friendly when I entered and very willing to help. Cheyenne answered all my questions and got me the insurance I needed"
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Ed Ward

January 22, 2024

5  out of  5 rating by Ed Ward
"Cheyenne, has always answered all my questions promptly and in a professional manner. Cheyenne will do anything for a customer."
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kenneth Boyd

January 22, 2024

5  out of  5 rating by kenneth Boyd
"I just wanted to mention how pleased I am with Cheyenne Thompson, as she has been my go to person ever since Mr. Cooper retired. She is always friendly and went the extra mile with my claim a year or so ago. I’ve been with State Farm for over thirty years, and I’m not a big fan of change, but she has definitely made the change easy as well as Mr. Menschner. I appreciate the positive vibes that I get when I walk into that office, I plan on being a customer for thirty more. Thanks for all you guys do."
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Scott Blankenship

January 22, 2024

5  out of  5 rating by Scott Blankenship
"Cheyenne has been great to deal with. She is prompt to respond and very helpful."
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Jessica Burns

January 22, 2024

5  out of  5 rating by Jessica Burns
"Cheyenne is a wonderful agent ! Very sweet and knowledgable ! I appreciate her willingness to help me with all different insurance needs !"
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Tim Martinez

January 22, 2024

5  out of  5 rating by Tim Martinez
"I spoke with Rhonda M. And her quotes were very timely as in I didn't wait long at all for a response from her. Great service."
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Ryan McVicker

January 22, 2024

5  out of  5 rating by Ryan McVicker
"Cheyenne with State Farm has worked on all of my policies, helping to overcome some unique challenges in auto and umbrella policies. I would highly recommend Paul's office, and especially Cheyenne, for your insurance needs!"
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Jessica Williams

January 22, 2024

5  out of  5 rating by Jessica Williams
"State Farm has been a great insurance company for my family and I for years for everything from our vehicles, boats, apartments, and house. Kate has always been awesome to work with - she’s responsive, knowledgeable, always willing to answer my questions, and so kind! Highly recommend working with Kate and State Farm!"