State Farm® Insurance Agent Paul Menschner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haroon H
August 28, 2024
"Had bad experience with the agent office it’s almost a month I contacted them a few times about my refund still not resolved the mail out to another address"
"Haroon- thank you for your review. The policy you bound online this month has been cancelled, and a refund was sent from corporate more than a week ago. If you have not received that please contact our office at 540-707-4800 so we can help anyway possible. Thank you! "
Kylie Clark
March 8, 2024
"I've been working with Kate and she is absolutely amazing! She's been very patient with me and answers all my questions to the best of her ability. She always addresses my concerns and offers me the best advice on policies, bundles, etc. I'm very happy with y'alls service!"
"Thank you so much Kylie! We really appreciate the review, and you! Kate does a great job answering any questions and helping our customers meet all of their insurance needs! Thank you! "
John Haley
February 2, 2024
"Cheyenne with Paul Menschner State Farm Insurance in Bedford, VA has been wonderful. She called me when I was inquiring about insuring my car and home. She went over everything really well, and I decided to get them to insure me. She's very polite and professional, and always helps me whenever I call with a question. I have no regrets!"
"Thank you so much John! I'm so glad Cheyenne was able to help you out! She does an amazing job helping our customers understand their policies and find what will fit their insurance needs the best. Thank you!"
Amanda
January 26, 2024
"Kate is very knowledgeable and great to work with."
"Amanda thank you so much! Kate does an amazing job helping our customers and answering any questions they may have! We appreciate your kind words, thank you! "
Keyton Elliott
January 26, 2024
"I could not be happier with the rates and information Kate gave me on the policy’s I asked about. She took care of my insurance needs. Kate is very professional, honest, and trustworthy. Highly recommend!"
"Thank you so much Keyton! I'm so glad Kate was able to help you with your insurance needs, she always does a great job taking care of our customers! Thank you! "
Chelsea Jones
January 25, 2024
"I spoke with Cheyenne Thompson about bundling policies and went over options for my family that were in my price range. She is very helpful and such a delight to work with."
"Chelsea thank you so much! I'm so glad Cheyenne was able to help you with meeting your insurance needs for you and your family! She does a great job helping our customers! Thank you! "
Aaron Forrester
January 25, 2024
"Cheyenne was very helpful and knowledgeable would recommend thanks for all your help."
"Aaron thank you so much! Cheyenne does an amazing job answering any questions our customers have and helping find the best options for them! Thank you! "
Caelyn
January 25, 2024
"im a new driver and vehicie owner. The other day I spoke with Cheyenne and she helped me with a qoute. I hope to get everything situated with a policy soon. i will be calling back. Thanks Cheyenne for helping me!"
"Caelyn thank you very much for your review! I'm so glad Cheyenne was able to help you out, we look forward to working with you! Thank you! "
Audra Marie
January 25, 2024
"I called to get some info and a qoute for a new vehicle. I spoke with Cheyenne. She is seriously the sweetest! She was very knowledgeable and was able to answer all my questions and concerns about insuring a new vehicle. Thank you Cheyenne for all of your help!!"
"Thank you so much Audra! A new vehicle can certainly raise a lot of questions in regards to auto insurance, I'm so glad Cheyenne was able to help! She does a great job and cares for our customers! Thank you! "
Trevor
January 25, 2024
"I called and got a quote from Cheyenne. She was very helpful and kind."
"Trevor thank you so much! We appreciate your kind words and look forward to working with you! Thank you! "
Carrina Luciano
January 25, 2024
"I normally don't leave reviews but I wanted to recommend this state farm. I spoke with Cheyenne and she was so helpful. As I'm a new driver she helped make this part of the process much easier."
"Carrina thank you so much! Cheyenne does a great job answering any questions our customers may have, I'm so glad she could help you out! Thank you! "
Gregory Graham
January 25, 2024
"Great State Farm team to work with, highly recommend"
"Gregory thank you so much for your review, and your business! We appreciate you, and your kind words mean a lot. Thank you! "
Todd Vaught
January 25, 2024
"excellent service.....excellent communication!! Cheyenne does an excellent job!!"
"Todd thank you so much! We really appreciate you, and your review! Thank you! "
Donnie Satterthwaite
January 24, 2024
"I've been a customer of state farm for a few years now and Cheyenne takes good care of me. She's always been very nice and helpful for any needs I've had...I'd definitely recommend this State farm to anyone!,great prices also!!"
"Donnie thank you so much for your review and your business! Cheyenne does an amazing job taking care of our customers and helping them with their insurance needs! Thank you so much!"
Jan Bradley
January 24, 2024
"Wonderful office to work with, Cheyenne is very helpful in the insurance process!!"
"Jan thank you so much! So glad Cheyenne was able to help you out! We appreciate you!"
C T
January 23, 2024
"Everyone ,especially Cheyenne have helped me tremendously with all my needs. Awesome to work with. Truly care about people."
"Thank you very much CT! We truly care for our customers and their families, thank you for trusting us to help you!"
Greg Papenfus
January 23, 2024
"Always friendly, courteous, and super helpful. Answered questions quickly, and if that didn't happen, there was always feedback to know why. Kate really knows the business and goes the extra mile to provide good customer service and better customer satisfaction. I highly recommend this agency to anyone who is considering insurance decisions."
"Greg thank you so much, we really appreciate it! Kate does a great job helping our customers meet their insurance needs while exceeding expectations for customer service. Thank you for your business, and your kind words! "
Lance Nichols
January 22, 2024
"Good customer service and real helpful to helping with my questions"
"Lance thank you so much! So glad we could help you out!"
christy mckinney
January 22, 2024
"the staff was very friendly when I entered and very willing to help. Cheyenne answered all my questions and got me the insurance I needed"
"Thank you very much Christy! We are always willing to help! So glad Cheyenne could answer all of your questions! "
Ed Ward
January 22, 2024
"Cheyenne, has always answered all my questions promptly and in a professional manner. Cheyenne will do anything for a customer."
"Ed thank you so much! Cheyenne does a great job helping answer any questions and goes above and beyond for our customers! Thank you for your review, and your business!"
kenneth Boyd
January 22, 2024
"I just wanted to mention how pleased I am with Cheyenne Thompson, as she has been my go to person ever since Mr. Cooper retired. She is always friendly and went the extra mile with my claim a year or so ago. I’ve been with State Farm for over thirty years, and I’m not a big fan of change, but she has definitely made the change easy as well as Mr. Menschner. I appreciate the positive vibes that I get when I walk into that office, I plan on being a customer for thirty more. Thanks for all you guys do."
"Wow thank you so much! Your kind words truly mean a lot thank you! We really appreciate you and we all love when you come into the office! We hope to keep serving you well for at least the next 30 years!"
Scott Blankenship
January 22, 2024
"Cheyenne has been great to deal with. She is prompt to respond and very helpful."
"Scott thank you so much! Cheyenne does an amazing job helping our customers! Thank you!"
Jessica Burns
January 22, 2024
"Cheyenne is a wonderful agent ! Very sweet and knowledgable ! I appreciate her willingness to help me with all different insurance needs !"
"Thank you so much Jessica! I'm so glad Cheyenne could help you with your insurance needs! Thank you!"
Tim Martinez
January 22, 2024
"I spoke with Rhonda M. And her quotes were very timely as in I didn't wait long at all for a response from her. Great service."
"Thank you very much Tim! Rhonda does a great job helping our customers, I'm so glad she was able to help you! Thank you!"
Ryan McVicker
January 22, 2024
"Cheyenne with State Farm has worked on all of my policies, helping to overcome some unique challenges in auto and umbrella policies. I would highly recommend Paul's office, and especially Cheyenne, for your insurance needs!"
"Ryan thank you so much for your business, and your review! Cheyenne is great, I'm so happy she's been able to help with everything on your auto and umbrella policies! We look forward to continuing to work with you, thank you! "