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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Johnson

February 27, 2026

5  out of  5
rating by Jamie Johnson
"Cheyenne is my go to person. She's always helpful and takes care of business in a timely manner. The office as team is pretty awesome! 😊"
We responded:
"Jamie thank you so much for your review, we really appreciate your kind words! Thank you!"
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Christina Creasy

February 20, 2026

5  out of  5
rating by Christina Creasy
"Helped with new teen driver quote and understood my concerns. Cheyenne is very people oriented and serves her community families very kind"
We responded:
"Thank you so much for your review! I'm so happy Cheyenne was able to help out!"
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Kaeden Coffey

February 20, 2026

5  out of  5
rating by Kaeden Coffey
"Chey helped my family with everything we had questions about. She is a very sweet young lady"
We responded:
"Kaeden thank you so much for your review!"
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Jackie Clark

February 20, 2026

5  out of  5
rating by Jackie Clark
"Cheyenne very knowledgeable and helpful with all my questions"
We responded:
"Thank you so much Jackie, we really appreciate your review! "
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Kristi

February 20, 2026

5  out of  5
rating by Kristi
"I always enjoy talking with Katelyn, at the Bedford, VA, State Farm Insurance, and it is always a pleasure! Katelyn is so helpful and friendly and she definitely goes that extra mile!!! I am thrilled with the cost of my bundled auto and homeowners insurance!! Thank you State Farm!!"
We responded:
"Thank you so much for your review! I'm so glad we could help you with your auto insurance and home insurance!"
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Brandie Breeden

February 20, 2026

5  out of  5
rating by Brandie Breeden
"Kaitlyn is amazing had every answer to all my questions and set us up with all our needs in one bundle she was very patient with us and was a pleasure to deal with all around even shared a few laughs... Thank you again Kaitlyn"
We responded:
"Thank you so much for your review! We always work hard to meet all of our customers insurance needs! Thanks!"
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Kaylin Cox

February 20, 2026

5  out of  5
rating by Kaylin Cox
"Cheyenne has helped me many times with finding the best rates for my auto insurance! She is very knowledgeable and so easy to work with! Thanks for your help Cheyenne"
We responded:
"Kaylin thank you so much for your review, we appreciate it!"
Profile photo of Christina Creasy (*LoWBoY214*)

Christina Creasy (*LoWBoY214*)

February 20, 2026

5  out of  5
rating by Christina Creasy (*LoWBoY214*)
"Chey T always goes the extra mile to help with any and all questions. She has a wonderful personality"
We responded:
"Thank you so much for your review! She does a great job taking care of of all of our customers!"
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William Dickenson

February 20, 2026

5  out of  5
rating by William Dickenson
"Cheyenne Thompson is very polite professional and always willing to help. Pleasure to work with"
We responded:
"Thank you for your review William! We really appreciate it!"
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Theresa Kennedy

February 20, 2026

5  out of  5
rating by Theresa Kennedy
"I have delta wit another popular insurance company for decades paying outrageous premiums! State Farm quoted me a fraction of what I had been paying with them. Chyanne was extremely polite and helped me with over my vehicles when my coverage was due and I was so happy! You can't go wrong giving them a call!"
We responded:
"Theresa thank you so much for your review! I'm so happy we could save you money on your auto insurance!"
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Amari Lee

February 20, 2026

5  out of  5
rating by Amari Lee
"Kate shows nothing but patience and protectiveness when it comes to her help. I’m very much thankful to have her on my side when I’m in help or aid with an issue."
We responded:
"Amari thank you so much for your review! She does a great job taking care of our customers!"
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Sergio

February 19, 2026

5  out of  5
rating by Sergio
"Kaitlyn knows it all & is the best!"
We responded:
"Thank you so much for your review Sergio! She does a great job and is very knowledgeable to be able to help all of our customers!"
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Mca A

February 19, 2026

5  out of  5
rating by Mca A
"Cheyenne was great in helping with both rental properties and personal insurance. Fast, easy and great rates."
We responded:
"Thank you so much for your review! We really appreciate it!"
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michael baskin

February 19, 2026

5  out of  5
rating by michael baskin
"Most of the time it’s more Cheyanne than anyone else , if she would have leave I would too.!thanks"
We responded:
"Thank you so much for your review Michael!"
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Patti Simpkins

February 19, 2026

5  out of  5
rating by Patti Simpkins
"I’ve had such a great experience with Paul Menscher and State Farm! Every time I reach out, they respond quickly, and are always helpful and professional. When I was shopping around for coverage, Kaitlyn consistently followed up with me in such a thoughtful way. With my busy lifestyle, that meant so much, it kept them at the forefront of my mind without ever feeling pressured. They truly work hard to find me the best rates possible, and I felt like they generally cared about getting me the right coverage at the best price. I’m so thankful for their dedication and excellent customer service. Highly recommend!!!"
We responded:
"Patti thank you so much for your review, and kind words! We appreciate you!"
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Lawrence Demoret

February 18, 2026

5  out of  5
rating by Lawrence Demoret
"Kaitlyn is AWESOME!!! Don’t waste time with others, she is the best. Keep rocking on, Kaitlyn!!!"
We responded:
"Thank you so much Lawrence! We appreciate your review very much!"
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selena loveday

February 18, 2026

5  out of  5
rating by selena loveday
"Kaitlyn is absolutely fantastic! From the first call to get a quote, to adding more to my policy, to troubles with roadside assistance, to trying to find the right document for a car rental. She gets everything done so quickly. She’s very responsive and I never have to sit around worrying if she’s gotten an email or call because she’s quick to answer me back. She really is amazing!"
We responded:
"Thank you very much for your review!"
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LaTiera

February 18, 2026

5  out of  5
rating by LaTiera
"I had a wonderful experience working with Cheyanne at State Farm. She made the process of starting my new insurance policy smooth and stress-free. She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my decisions. Her professionalism and friendly attitude truly stood out. I highly recommend her to anyone looking for great customer service and reliable insurance support"
We responded:
"Thank you so much! She does a great job taking care of our customers!"
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Melissa Lozo

February 18, 2026

5  out of  5
rating by Melissa Lozo
"Kate has always been very responsive and helpful. We enjoy working with her very much. Melissa L."
We responded:
"Thank you so much for your review Melissa! "
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Shantell Dupree

February 18, 2026

5  out of  5
rating by Shantell Dupree
"Kaitlyn’s assistance was prompt and professional when I transitioned from another insurance provider. She made me feel comfortable switching, as she found me a better rate. I felt supported through the process."
We responded:
"Shantell thank you so much for your review and kind words!"
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Cynthia Clark

February 17, 2026

5  out of  5
rating by Cynthia Clark
"Cheyenne was super helpful to me in getting home insurance on a quick time frame and in a difficult situation."
We responded:
"Cynthia thank you so much for your review! I'm so glad we could help you out!"
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Peggy Johnson,Parrish

February 17, 2026

5  out of  5
rating by Peggy Johnson,Parrish
"Giving State Farm of Bedford a 5 star rating. Thank you Kaitlyn for assisting me with my insurance needs. Every time she has reached out to me the knowledge and professionalism is always there. It gives you peace of mind to know that you have someone who is looking out for you when it comes to all your insurance needs. Thank you Kaitlyn for helping me and I definitely recommend"
We responded:
"Thank you so much for your review and kind words! We truly appreciate it!"
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Christina Gray

February 17, 2026

5  out of  5
rating by Christina Gray
"Fast and painless service!! Ty!"
We responded:
"Thank you so much Christina!"
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Pamelia Lee Cox- Cook

February 17, 2026

5  out of  5
rating by Pamelia Lee Cox- Cook
"I’ve been with State Farm for years and I always get the best service ever, questions are answered customer service on point, this is the best company to have"
We responded:
"We always try to deliver great service while helping our customers with all of their insurance needs! Thank you so much for your review!"
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Brandy Waldin

February 17, 2026

5  out of  5
rating by Brandy Waldin
"Always treated with respect and looks out for best interests and affordability. Prompt service"
We responded:
"Brandy thank you so much for your review!"