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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Ratcliffe

Tina Ratcliffe

February 1, 2025

5  out of  5
rating by Tina Ratcliffe
"Rhonda is very helpful"
We responded:
"Thank you so much for your review Tina! Rhonda does a great job helping our customers, and enjoys it too! Thank you!"
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lindsey Dodson

February 1, 2025

5  out of  5
rating by lindsey Dodson
"I love this agency. Rhonda has always been a great help on answering any questions we have had about our policies. She went above and beyond to make sure we were saving money and had the best deal available"
We responded:
"Lindsey thank you so much for your review, and your business! We always want to make sure we answer all questions for our customers and put your insurance budget to best use to meet your needs! Rhonda does a tremendous job with this! Thank you!"
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Michelle Sink

January 31, 2025

5  out of  5
rating by Michelle Sink
"Rhonda Martinez, Always right there with the answer to all your questions. Love working with great personality."
We responded:
"Michelle thank you so much! Rhonda does a great job taking care of our customers, we really appreciate your kind words. Thank you!"
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Sterling Smith

January 31, 2025

5  out of  5
rating by Sterling Smith
"Kaitlyn really help me with my car insurance, she was truthful and so very helpful. She literally made the experience easy and stress free. Would Highly recommend anyone to go through her. Thanks again Kaitlyn, you are truly an elite employee. Sincerely Mr.Smith"
We responded:
"Mr. Smith thank you so much for your your review, and for trusting us with your auto insurance! Kate does a great job helping our customers meet their insurance needs, while explaining everything and making it easy! We look forward to continuing to work with you! Thank you!"
Profile photo of Lisa Blair

Lisa Blair

January 31, 2025

5  out of  5
rating by Lisa Blair
"I'm glad I had the experience working with Kate Blossom. She helped me with house insurance and is very knowledgeable."
We responded:
"Lisa thank you so much! I'm so glad Kate was able to help you, she is certainly very knowledgeable and does a great job helping our customers meet their needs! Thank you for trusting us with your home insurance, we look forward to continuing to work with you! Thank you!"
Profile photo of Michael Martinez

Michael Martinez

January 31, 2025

5  out of  5
rating by Michael Martinez
"I highly recommend this agency. They provide top of the line service on any insurance needs you my have. Give them a call for a quote. I think you will agree."
We responded:
"Thank you so much Michael! We truly appreciate your review, and very kind words about our agency! We strive to consistently deliver great service while helping our customers meet their insurance needs! Thank you!"
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sergio Bernal

January 31, 2025

5  out of  5
rating by sergio Bernal
"Kate is great! Helped my house insuring process go smooth and effortless."
We responded:
"Sergio thank you so much for your review, and for trusting us with your homeowners insurance! Kate does a great job helping our customers meet all of their insurance needs! Thank you!"
Profile photo of Dalevonne Hudson

Dalevonne Hudson

January 31, 2025

5  out of  5
rating by Dalevonne Hudson
"Kaitlyn is the most kind, patient, helpful, knowledgeable, and positive agent I've ever worked with! Makes switching insurance a breeze. 10/10 would recommend. Give that girl a raise!"
We responded:
"Dalevonne thank you so much! We really appreciate your review and kind words! I'm so glad Kaitlyn was able to help you out, she does a great job helping answer all questions and helping with any insurance needs! Thank you!"
Profile photo of Ike Anderson

Ike Anderson

January 30, 2025

5  out of  5
rating by Ike Anderson
"Cheyenne helped me save a significant amount on my home and auto. She was very responsive and communicated clearly and found every discount I was eligible for."
We responded:
"Thank you so much Ike! I'm so happy we were able to save you money on your auto insurance and home insurance! Cheyenne does a great job helping our customers with their insurance needs! Thank you for your review and for trusting us to make sure you're protected! "
Profile photo of Waverly Brown

Waverly Brown

January 27, 2025

5  out of  5
rating by Waverly Brown
"Kaitlyn helped me with my insurance she was able to answer all my questions she went above and beyond to make sure I felt comfortable .She was very positive during this .I would come back just to work with her ."
We responded:
"Waverly thank you so much for your review, and trusting us to meet your insurance needs! Kaitlyn does a great job helping our customers understand their coverage and answering any questions - whether it's auto insurance, home insurance, life insurance, or anything else we can help with! We look forward to working with you!"
Profile photo of Bernetta McGuire

Bernetta McGuire

January 16, 2025

5  out of  5
rating by Bernetta McGuire
"Kaitlyn from State Farm is absolutely amazing! She makes switching car insurance so easy and helpful! She is kind, patient and very knowledgeable! She is saving me over $60 a month! Such an amazing move all because of Kaitlyn! 10 out 10 Recommend!"
We responded:
"Bernetta thank you so much for your review! I'm so glad we were able to help with your auto insurance - and save you money each month! Kaitlyn does a great job helping our customers! Please let us know if there's anything we can do to help, we look forward to working with you! Thank you! "
Profile photo of Lauren Patterson

Lauren Patterson

November 23, 2024

5  out of  5
rating by Lauren Patterson
"Absolutely love these people!!"
We responded:
"Lauren thank you so much! We appreciate you, and your review! Please let us know if we can help! Thank you!"
Profile photo of JT Swindell

JT Swindell

November 22, 2024

5  out of  5
rating by JT Swindell
"I want to take this time to give this agency, in particular Kate Blossom, a 10 star review if there was one! She has been the most professional person I have ever come in contact with! I started out with a single boat policy and as a result of the highest level of supreme customer service, I now have 4 boat policies! In addition, I have engaged in other polices such as a life insurance policy, Business Policy, and anaccidentel policy. Also, I have a friend who is going to change her Auto policy to this State Farm agency, all because of the excellent customer service projected by Kate Blossom!!"
We responded:
"Wow JT thank you so much for your review and kind words-we really appreciate it! Thank you for trusting us with your boat insurance, life insurance, and business insurance! We truly appreciate you as a customer! Kate does a great job meeting our customers needs for insurance, I'm so glad she's been able to help you out so much! Thank you!"
Profile photo of Creative Cuts

Creative Cuts

November 22, 2024

5  out of  5
rating by Creative Cuts
"Rhonda was so helpful. I would recommend her to everyone"
We responded:
"Thank you so much for your review, and recommendation! Rhonda does a great job helping our customers with all of their insurance needs, I'm so glad she was able to help you! Thank you! "
Profile photo of Allison Andrews

Allison Andrews

November 22, 2024

5  out of  5
rating by Allison Andrews
"Cheyenne is so helpful! We will do all our future business and recommend everyone we know here!"
We responded:
"Allison thank you so much for your review! We appreciate your business, and your recommendations! Thank you! Cheyenne does a great job helping any way she can! Thank you!"
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Haroon H

August 28, 2024

1  out of  5
rating by Haroon H
"Had bad experience with the agent office it’s almost a month I contacted them a few times about my refund still not resolved the mail out to another address"
We responded:
"Haroon- thank you for your review. The policy you bound online this month has been cancelled, and a refund was sent from corporate more than a week ago. If you have not received that please contact our office at 540-707-4800 so we can help anyway possible. Thank you! "
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Kylie Clark

March 8, 2024

5  out of  5
rating by Kylie Clark
"I've been working with Kate and she is absolutely amazing! She's been very patient with me and answers all my questions to the best of her ability. She always addresses my concerns and offers me the best advice on policies, bundles, etc. I'm very happy with y'alls service!"
We responded:
"Thank you so much Kylie! We really appreciate the review, and you! Kate does a great job answering any questions and helping our customers meet all of their insurance needs! Thank you! "
Profile photo of John Haley

John Haley

February 2, 2024

5  out of  5
rating by John Haley
"Cheyenne with Paul Menschner State Farm Insurance in Bedford, VA has been wonderful. She called me when I was inquiring about insuring my car and home. She went over everything really well, and I decided to get them to insure me. She's very polite and professional, and always helps me whenever I call with a question. I have no regrets!"
We responded:
"Thank you so much John! I'm so glad Cheyenne was able to help you out! She does an amazing job helping our customers understand their policies and find what will fit their insurance needs the best. Thank you!"
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Amanda

January 26, 2024

5  out of  5
rating by Amanda
"Kate is very knowledgeable and great to work with."
We responded:
"Amanda thank you so much! Kate does an amazing job helping our customers and answering any questions they may have! We appreciate your kind words, thank you! "
Profile photo of Keyton Elliott

Keyton Elliott

January 26, 2024

5  out of  5
rating by Keyton Elliott
"I could not be happier with the rates and information Kate gave me on the policy’s I asked about. She took care of my insurance needs. Kate is very professional, honest, and trustworthy. Highly recommend!"
We responded:
"Thank you so much Keyton! I'm so glad Kate was able to help you with your insurance needs, she always does a great job taking care of our customers! Thank you! "
Profile photo of Chelsea Jones

Chelsea Jones

January 25, 2024

5  out of  5
rating by Chelsea Jones
"I spoke with Cheyenne Thompson about bundling policies and went over options for my family that were in my price range. She is very helpful and such a delight to work with."
We responded:
"Chelsea thank you so much! I'm so glad Cheyenne was able to help you with meeting your insurance needs for you and your family! She does a great job helping our customers! Thank you! "
Profile photo of Aaron Forrester

Aaron Forrester

January 25, 2024

5  out of  5
rating by Aaron Forrester
"Cheyenne was very helpful and knowledgeable would recommend thanks for all your help."
We responded:
"Aaron thank you so much! Cheyenne does an amazing job answering any questions our customers have and helping find the best options for them! Thank you! "
Profile photo of Caelyn

Caelyn

January 25, 2024

5  out of  5
rating by Caelyn
"im a new driver and vehicie owner. The other day I spoke with Cheyenne and she helped me with a qoute. I hope to get everything situated with a policy soon. i will be calling back. Thanks Cheyenne for helping me!"
We responded:
"Caelyn thank you very much for your review! I'm so glad Cheyenne was able to help you out, we look forward to working with you! Thank you! "
Profile photo of Audra Marie

Audra Marie

January 25, 2024

5  out of  5
rating by Audra Marie
"I called to get some info and a qoute for a new vehicle. I spoke with Cheyenne. She is seriously the sweetest! She was very knowledgeable and was able to answer all my questions and concerns about insuring a new vehicle. Thank you Cheyenne for all of your help!!"
We responded:
"Thank you so much Audra! A new vehicle can certainly raise a lot of questions in regards to auto insurance, I'm so glad Cheyenne was able to help! She does a great job and cares for our customers! Thank you! "
Profile photo of Trevor

Trevor

January 25, 2024

5  out of  5
rating by Trevor
"I called and got a quote from Cheyenne. She was very helpful and kind."
We responded:
"Trevor thank you so much! We appreciate your kind words and look forward to working with you! Thank you! "